1. Introduction
Lindy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI executive assistant service.
2. Information We Collect
2.1 Account Information
- Email address and password
- Display name and profile information
- Phone number (for iMessage/SMS integration)
2.2 Email and Calendar Data
- Email content (subject, body, sender, recipients) for classification and draft generation
- Calendar events and availability for scheduling
- Meeting transcripts and summaries
2.3 Usage Data
- API requests and interactions with the service
- Feature usage patterns
- Device and browser information
3. How We Use Your Information
- Email Management: Classify emails, generate drafts, extract action items
- Scheduling: Find mutual availability, manage calendar events
- Meeting Intelligence: Transcribe, summarize, and generate follow-ups
- Personalization: Learn your writing style, priorities, and preferences
- Service Improvement: Enhance AI models and features
- Communication: Send service updates, digests, and notifications
4. Data Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for data transmission
- Encrypted storage for sensitive information
- Regular security audits and updates
- SOC 2 Type II and HIPAA compliance (Enterprise plans)
- Data access controls and audit logs
5. AI Processing
Our service uses large language models (LLMs) to process your data:
- Email content is processed by AI to classify, summarize, and draft replies
- Meeting transcripts are analyzed to extract summaries and action items
- Your writing style is learned to personalize AI outputs
- We do not use your data to train our base AI models without consent
6. Third-Party Integrations
Lindy integrates with third-party services you authorize:
- Email providers (Gmail, Outlook)
- Calendar services (Google Calendar, Outlook Calendar)
- Meeting platforms (Zoom, Google Meet)
- Communication services (iMessage, SMS)
Each integration is subject to the respective provider's terms and privacy policy.
7. Data Retention
We retain your data for as long as your account is active:
- Email actions and drafts: 90 days by default
- Meeting summaries and transcripts: Until you delete them
- User profile and preferences: Until account deletion
- You can delete any data at any time through the dashboard or API
8. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data (right to be forgotten)
- Export your data in a machine-readable format
- Opt-out of marketing communications
- Restrict or object to data processing
9. International Data Transfers
Your data may be processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) and compliance with GDPR and other applicable regulations.
10. Children's Privacy
Lindy is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the service at least 30 days before the changes take effect.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@lindy.ai
Address: 123 AI Street, San Francisco, CA 94105